FAQs

about

What makes you different from other similar businesses?

Little Owl Designs creations are made with elegance and beauty in mind.   Each creation is a “one-of-a-kind” that is designed to meet the unique specifications of each customer.

I work with customers to understand their vision of the product I am making for them.  Fabrics are chosen carefully and coordinated to match the specific requests of each customer.

Do you outsource any of your work?

No, all products are made by Little Owl Designs.

Where to you source your fabric and materials?

Fabrics are sourced from within Australia and internationally.  All fabrics are selected for their quality and unique designs.  Unless specified, all fabrics used are 100% cotton.

Do you accept orders from outside Australia?

Yes, I am happy to accept orders and arrange postage for anywhere in the world.

How do I make an order?

If you would like to place an order, please submit your enquiry to either This email address is being protected from spambots. You need JavaScript enabled to view it. or submit your enquiry through the contact form.  Following this, I will make contact within 24 hours to discuss the details of your order.

Please note that as all items made by Little Owl Designs are personally designed and made it can take approximately 4 to 6 weeks to complete.  

Are there any terms or conditions for my order?

If you need to change or cancel your order, please contact Little Owl Designs immediately.  Changes or cancellation of your order can be made prior to the confirmation and purchase of the fabrics.

However, once the fabrics have been purchased and work commenced on your order, I will not be able to make any changes and full payment will be required.

How do I track my order?  How am I kept informed of progress?

An email notification will be sent confirming your order, which will include your tracking number.

Delivery

Little Owl Designs uses Australia Post for shipping.  Products can be shipped throughout Australia and Overseas.  A quote on shipping will be provided for your approval before your order is finalised. Upon clearance of payment, your goods will be despatched as soon as possible.

If you are in the Brisbane area collection can be arranged by appointment.

Once your order has been shipped, you can check the status of your order at any time by simply entering your tracking number in Australia Post’s website: http://auspost.com.au/track/ and click “Search”.

Please allow 24 hours for your tracking number to activate.

Do you deliver training courses or run classes?

Not at this time.

Contact Details

If you have any questions about your order, please contact me on This email address is being protected from spambots. You need JavaScript enabled to view it..

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